Return Material Authorisation

FORM-RMA-CREDIT Type: Stock Return for Credit
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Instruction: Please ensure all fields are completed accurately to avoid delays in processing your credit application.
01Applicant Details
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02Return Itemization

Please upload a clear photo or scan of the original invoice.

Part Number Description Qty Product Photo Del

03Formal Declaration
By selecting and submitting a form you agree to the terms and conditions as outlined below, The return for credit application is to facilitate a credit for the return of eligible and approved stock items based on the following criteria, terms and conditions. 1. Only approved ‘stocked items’ are eligible for return for credit. 2. All non-stocked or made-to-date items are strictly non-returnable. 3. All items must be returned within 30 days of the original invoice date. 4. A copy of the original invoice or Invoice number must be provided. 5. All items must be in ‘as new’ / resalable condition and undamaged. 6. Upload a photo of the product highlighting the ‘As New’ condition. 7. A handling and restocking fee will apply to all returns as detailed, 8. Standard stocked items incur a 5% restocking fee. 9. Electrical components 15% (approved only items have been tested and validated resalable). 10. A Returns Material Approval (RMA) number will be provided to the customer by ADE via email to facilitate assessment on the basis of the criteria. 11. All procurement costs including freight costs incurred are paid by the customer. 12. All goods returned are the responsibility of the customer, (including insurance if required) and returned at their own risk. 13. Items under $20 are not elidable for credit return. 14. ADE reserves the right to decline the application if the criteria, terms and conditions are not met. 15. If returning for warranty or repair please choose the 1. Request for warranty application or the 2. Return for repair form located on the home landing page of the ADE external forms link
04Authorisation

Please provide your digital signature below:

05Next Steps in Process
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Assessment

Your application will be reviewed by our team for eligibility.

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RMA Issuance

If approved, an RMA number and shipping labels will be provided.

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Credit Processed

Upon receipt and final inspection, credit will be issued to your account.



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